Yee-haw, I got to field another call from fancy's mom. I've done this every day this week. Tonight's damage survey included old folks' homes, lost dentures, dying children, splitting headaches, bed restraints, burst blood vessel in the eye, earache, and, on the brighter side, shopping, shopping, shopping!
I find myself turning into Sybil Fawlty during these "conversations": "Oh, I know. Oh, I know..."